Does Rupert install new printers?

Yes. Installing and setting up a printer, on the computer and on the other devices in the house, is part of Rupert’s service.

Why does a technician come over instead of fixing it remotely?

Because many problems come from the cabling, the modem or where the device sits. On site, the technician sees them, and he shows you the steps in person.

In-home computer technician in Mascouche

Rupert, arms crossed, his case at his feet

Mascouche, Terrebonne’s neighbour

Mascouche belongs to the Les Moulins RCM, north of Terrebonne. Highways 25 and 640 serve it, and its station is the end of the exo Mascouche train line, which meets the REM at Côte-de-Liesse station in Montreal. The Domaine seigneurial, now a metropolitan park, recalls its past.

The printer, a never-ending headache

It is one of the most common reasons people call Rupert: the printer no longer connects, or nobody remembers how it was hooked up. Changing the modem is sometimes enough to cut it off the network.

The technician reconnects it, checks that it prints from the computer and from the tablet, and writes down what to do if it happens again.

At a glance

RCM: Les Moulins (Lanaudière)
Getting there: Highways 25 and 640
Train: Mascouche station, end of the exo line
Neighbouring town: Terrebonne

Nearby

Rupert also visits the neighbouring areas.

All of the North Shore All service areas

A visit at your place, or at a parent’s

Pick your date online. A technician calls you back before heading out.

Book your visit For a seniors’ residence

or call 514 444-1704