Single visit
$119.99+ tax
- One hour of in-person help to fix your tech problems.
- Phone support ahead of the visit
- Diagnosis and resolution of the problem
In-home technician:
In-home help with your devices. Tablet, computer or phone, right where you live.How does it work?
You book
Online or by phone. A technician gets in touch to go over what needs fixing before the visit.
Rupert at your home
A real technician shows up at your door, on the agreed date and time.
It all works
The technician fixes the problems, writes down the work done and a few tips for you. All of it, safely.
Our rates
One visit when you need it, or a one-year plan paid monthly.
Essentiel
$13.99/ month+ tax
- First visit free, and phone support for everyday tech worries.
- How-to videos (coming November 2026)
- Updates, optimization and help using your devices
- Extra visit at $69.99 / hr
Parenté
$69.99/ month+ tax
- Made for you and your parent, a two-address plan
- 8 home visits per year
- Priority phone line
- How-to videos (coming November 2026)
- Diagnosis and guidance: phones, tablets, computer
- Setup and configuration: Wi-Fi, accounts, apps, text size, brightness, volume, hardware (computer, printer, camera, etc.), software
- Licence checks, removal of unwanted programs
- Maintenance, monitoring, troubleshooting, updates, optimization, help using your digital devices
- Extra visits at $29.99 / hr
Subscriptions are 12-month contracts. The terms of service are accepted before payment. Read the terms of service
How can we help?
Your devices, I've got them.
- Diagnosis and personal guidance for your phones, tablets and computers.
- Setup and configuration of new devices (Wi-Fi, accounts, apps, text size, brightness and volume).
- Hardware installation: computer, printer, security camera and other equipment.
- Speeding up a slow computer.
Why choose Rupert?
At your home
We come straight to you. You'll talk to a human. Yes, that still exists!
TechniciansCertified technicians
Courteous professionals, experienced and trained for your needs.
Security
Your satisfaction and your digital safety come first.
Rates
Our plans and subscriptions fit the way you use your devices.
The Rupert team stands out for its professionalism, courtesy and an approach adapted to your needs. Certified to Rupert standards, our technicians give you reliable, reassuring, personal service.
RupertOnline
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Careers
Join our team
Do you like technology and people? Rupert is looking for patient, attentive technicians who care, ready to make a difference in seniors' lives. Join a team that values trust, respect and work done right.
Apply